Returns & Exchanges
We want you to be completely satisfied with your Elton John purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing